Increasing Automation in Lending

نویسندگان

  • Roland H. Kaschek
  • Claire Matthews
  • Catherine Wallace
  • Klaus-Dieter Schewe
چکیده

Despite enormous potential to use web technology at the front-end of retail banking and the advent of mature respective development methodologies, the degree of web technology use in this banking sector is still low. In particular, this applies to lending which is the core of banking. In this paper we argue that there is a gap between the available conceptual means for employing web technology and the used ones. Fully exploiting the available means allows an increase in the degree of automation of loan processes and thus may help to introduce new business models.

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تاریخ انتشار 2003